Will it be e-learning…
Classroom training is usually the most expensive
option in time, money, and productivity. It is also the most suitable
for some purposes and situations.
However, for many purposes and situations, transforming
classroom training or responding to new needs with an on-line course or
conference—commonly referred to as e-learning—is the right
move. Luminance will build e-learning for you on time and on budget.
… or E-Learning?
is Enterprise Learning. It’s about seeing an area of an organization
as a community of practitioners who need more than training to
be effective. Here’s why.
Training in any form attempts to store skills and
knowledge in the learner’s head. While increasing the skills
and knowledge of practitioners is a good
thing, it does not necessarily lead to the reliable
performance and desired results the organization needs and values.
Because the rate of change, scope of work, diversity of situations, and
expansion of information make it impossible for individuals to continually
store all the skills and knowledge they need in their heads.
Practitioners are more effective with a Knowledge
Management system that organizes the collective experience and
successes of practitioners and makes that knowledge accessible to each
user—on demand. Luminance will build a Knowledge Management
system for you on time and on budget.
Practitioners are more effective with a Performance
Support system that embeds standards and best practices in process
tools and guides each user to desired outcomes—as needed. Luminance
will build a Performance Support system for you on time and on budget.
Practitioners are more effective with a Forum that
enables the community to share what they are learning every day from
external sources, internal discoveries, personal successes, and occasional
failures. The shared intelligence feeds into the Knowledge Management
system and flows through to Training and Performance Support. Luminance
will build an on-line Forum for you on time and on budget.
An employee will be managing an important project
and has to prepare a cost estimate. The employee…
- completes the on-line course on cost-estimation principles and practices.
- consults knowledge management on-line for current factors, formulae,
- completes the cost estimate using the on-line tool which guides
- posts the cost estimate on the Forum (where confidentiality permits)
to obtain feedback for fine-tuning the estimate.
The employee has produced:
- a cost estimate that meets the requirements of the organization
and is ready for review and approval.
- a cost estimate that is completed in half the time with double the
The principles, standards, best practices, and intelligence
of the community of practitioners were brought to bear on the process.